Shipping policy

Effective Date: June 2026

• Processing time: Orders are processed within 1–2 business days after payment confirmation.
• Domestic shipping (Qatar): Delivery within 3–5 business days. Free shipping on orders over QAR 100.
• International shipping: We ship to select countries. Delivery times vary between 7–21 business days depending on the destination.
• Shipping fees: Calculated at checkout based on your location and order weight.
• Order tracking: A tracking number will be emailed to you once your order has shipped.
• Delays: We are not responsible for delays caused by customs, weather, or courier issues.
• Lost packages: If your package is lost in transit, please contact us within 30 days of the expected delivery date.